Effective Date: November 8, 2024

Elegant Faux Blooms (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Introduction

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information. By accessing our website or using our services, you consent to the terms outlined in this policy. Our goal is to ensure the protection of your privacy and comply with all applicable privacy laws.

Business Name: Elegant Faux Blooms
Business Type: Online faux floral shop
Location: Halifax, Nova Scotia, Canada
Contact Information:

• Email: [email protected]

• Phone: 902-401-8119

2. Information Collection

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, billing and shipping addresses.

• Payment Information: Credit card or other payment details (processed securely through third-party payment processors).

• Account Information: Username, password, and preferences if you create an account.

• Device Information: IP address, browser type, and operating system.

• Usage Information: Pages visited, time spent on the website, and other analytics.

How We Collect Information:

• Through website forms (e.g., during checkout, account registration, or inquiries).

• Automatically via cookies and tracking technologies.

• From third-party services (e.g., payment gateways or shipping providers).

3. Use of Information

We use your personal information for the following purposes:

• To process and fulfill orders, including payment processing and shipping.

• To communicate with you regarding orders, inquiries, or promotional offers.

• To improve our website, products, and customer experience.

• To comply with legal and regulatory obligations.

• To prevent fraud and ensure the security of our website.

4. Sharing of Information

We only share your personal information with third parties under the following circumstances:

• Service Providers: Payment processors, shipping carriers, and marketing platforms to facilitate transactions and services.

• Legal Requirements: When required to comply with legal obligations or respond to lawful requests.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart.

• Analyze website traffic and performance.

• Deliver personalized advertisements.

Managing Cookies: You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Criteria for retention include:

• Business and operational needs.

• Legal and regulatory requirements.

7. Data Security

We implement industry-standard measures to safeguard your personal information, including:

• Encryption of sensitive data.

• Secure servers and firewalls.

• Restricted access to authorized personnel only.

Despite these efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. User Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to inaccuracies in your personal information.

• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

• Withdrawal of Consent: Withdraw consent for certain uses of your information.

To exercise these rights, please contact us at [email protected] or call 902-401-8119.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]

• Phone: 902-401-8119

Thank you for trusting Elegant Faux Blooms with your personal information.