At Elegant Faux Blooms, we take pride in offering high-quality faux floral arrangements designed to bring lasting beauty to your spaces. We value your satisfaction and aim to provide clarity on our refund and return policy. Please read the following carefully to understand our guidelines.

1. Final Sale Policy

All sales at Elegant Faux Blooms are final. Once your purchase is completed, it cannot be returned or exchanged unless specific circumstances apply (outlined below). We encourage you to review product details carefully before placing your order.

2. Refund Eligibility

Refunds are only processed under the following conditions:

• The product must be returned in its original, unopened packaging.

• Products that have been opened, used, or altered in any way are not eligible for refunds.

3. Return Process

To ensure a smooth return process, please follow these steps:

1. Contact Us: Email us at [email protected] or call 902-401-8119 within 14 days of receiving your order to initiate a return request.

2. Approval: Wait for confirmation from our team with instructions on how and where to send your return.

3. Ship Your Return: Ensure the product is securely packaged to prevent damage during transit. Include your order number and any relevant details in the package.

4. Non-Refundable Items

The following items are not eligible for refunds or returns:

• Custom floral arrangements or bespoke designs.

• Items purchased during a sale or promotional event.

• Gift cards.

5. Customer Responsibility

• Return Shipping Costs: Customers are responsible for covering the cost of return shipping.

• Package Condition: The returned item must arrive in good condition. We recommend using a tracked shipping method to ensure safe delivery, as we are not responsible for lost or damaged packages.

6. Processing Time

 Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5-7 business days and issued to your original payment method. Please note that your bank or credit card provider may require additional time to process the refund.

7. Contact Information

For any questions or concerns about our refund and return policy, please don’t hesitate to reach out:

• Email: [email protected]

• Phone: 902-401-8119

Our team is here to assist you and ensure your experience with Elegant Faux Blooms is exceptional.

Thank you for choosing Elegant Faux Blooms. We are committed to providing quality products and outstanding service. If you have any questions, we’re just a message or call away!